Tech Maker
Explore Soluta's projects and see how software expertise is put to work, including customizations and CRM integrations tailored to companies' needs.
.png)
Senza un CRM
Un CRM (Customer Relationship Management) è una piattaforma tecnologica che gestisce la relazione con i clienti attraverso i tre principali processi del ciclo di vita del cliente: la generazione di lead, la gestione delle trattative e i servizi per i clienti.
.png)
Con un CRM
Un CRM è una piattaforma unificata che integra i processi e memorizza le informazioni di vendita del cliente per gestire le relazioni con essi. Consente una gestione efficiente e semplifica la comunicazione tramite e-mail e attività al fine di ridurre il tempo e gli sforzi.
Salesforce, Klavyio, HubSpot and Shopify integration
- Advantage: KPI monitoring, improved performance and customer satisfaction, business process automation
- Technology: HubSpot, Salesforce, Klaviyo, Shopify
- Client's sector: Manufacturing
Chatbot customer service configuration with AI
- Advantage: Reduced CS management time, increased customer satisfaction, performance monitoring
- Technology: Freshdesk and Freshchat with integrated AI
- Client's sector: Manufacturing
Salesforce, SurveyMonkey e Agile Telecom integration for NPS monitoring
- Advantage: Constantly monitor satisfaction level, integration of nonanonymous response within CRM customer card to proactively reach out to dissatisfied customers
- Technology: Salesforce, Survey Monkey, Agile Telecom SMS
- Client's sector: Pharma/beauty
Webapp creation for assessments
Webapp that allows school evaluations to be entered within the server.
- Advantage: Speed up internal processes with the use of easy and accessible apps
- Technology: Javascript
- Client's sector: Educational
Salesforce data organization
Data organization and advice on how to structure platforms to do marketing activities.
- Advantage: Improving the efficiency of using Salesforce
- Technology: ActiveCampaign
- Client's sector: IT
Connector remake
- Advantage: Centralized integration of information and improved progress monitoring
- Technology: Salesforce
- Customer's sector: Ceramics
HubSpot CRM implementation
- Advantage: Increased CRM adoption, greater internal collaboration and reduced management time
- Technology: HubSpot
- Customer's sector: Manufacturing
Chiosco digitale
- Advantage: New fast and easy way to collect data and manage it in CRM
- Technology: ShowPaddy
- Client's sector: Educational
Connettori "batch"
- Advantage: Upload data into CRM easily and automatically
- Technology: DataPicker
- Client's sector: Manufacturing