Resources

The #DigitalTrends are guidelines for reflecting on future projects, supported by technology and related to a specific business purpose.

Gathering customer feedback is essential for understanding their needs and preferences.This month we took part in a NPS project for B2B for one of our customer that needs to monitor customer...

Many companies face the daunting task of streamlining their operations and data analysis in this digital age. We, as GN, can offer a flexible transformation as we understand that every business has...

We took a part in a project for one of our customer who is a principal player in one of the biggest industry in United States. The biggest goal was to reduce the workload caused by live chat while...

Whether you own a business, or you’re working in marketing or in sales or in customer service, you know the importance of having a great customer relationships. You may be thinking on how you can...

SalesPaddy is a CRM solution more specifically a reinterpretation of the CRM in a modern logic in which more attention is paid to commercial needs rather than to the technical functions of the CRM.

Freshdesk is part of Freshworks which is a suite of cloud-based business software solutions. It is a leading customer support software platform with features like ticketing, live chat, chatbot and...

Big or small companies, all of them faces problems like not getting enough leads, low performance of Return on Investment (ROI), improve the collaboration between both sales and marketing departments...

HubSpot is an all-in-one platform that connects every aspect of your company to serve as a single source of truth, not just a CRM system. It includes Hubs for Operations, Sales, marketing, customer...